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J
JeffHowe
Inspiring
August 5, 2009
Question

RH5-->RH8 conversion breaks drop-down text in .chm...sometimes

  • August 5, 2009
  • 2 replies
  • 992 views

We're moving our help systems from 5 to 8.  The conversions proper have been going without incident, but I've discovered that in some cases, all of the drop-down text we have in a topic throws a javascript error--expecting object.  In other topics, everything works fine.  When I look at the html, the href and such all appear to be identical in the working and the nonworking topics, which leads me to believe (although I don't know how to check it) that the reference to the object containing the missing text is AWOL in the broken ones for some reason.

Has anyone else run into this or similar (pop ups, expanding text) issues?  Thanks.

ETA: compiling the same project in Webhelp or AIR does not cause this issue.  Also, deleting and recreating the dropdown text does not fix.  The same ID is reassigned.

ETA: Creating a new drop down or expanded text hotspot in a topic with broken ones yields more broken ones.  Creating a new hotspot of either sort in a topic that's working yields more working ones. Message was edited by: JeffHowe

This topic has been closed for replies.

2 replies

J
JeffHoweAuthor
Inspiring
August 7, 2009

Should I move this to the RH HTML forum, since it's as much a conversion issue as a output issue?

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 7, 2009

I have moved the thread for you.

See www.grainge.org for RoboHelp and Authoring tips

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 7, 2009

Thanks, Peter.

One more bit of data: importing a topic yields the same results--if the conversion would have broken it, importing does too.  If conversion would have been successful, importing is successful as well.


I think you should report this as a bug. Sorry but I don't have a solution.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
J
JeffHoweAuthor
Inspiring
August 6, 2009

HTML excerpts.

This one doesn't work:

<p class="TopicText">The system displays the <a class="dropspot" href="javascript:TextPopup(this)" id="a10">screen</a>.</p>
  <div class="droptext" id="POPUP416841766" style="display: none;">
   <p>testeroni</p>
  </div>

...

...

<?rh-script_start ?><script type="text/javascript" language="JavaScript1.2">//<![CDATA[
if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
TextPopupInit('a10', 'POPUP416841766');

This one does:

<p class="TopicText">Click Process to <a class="dropspot" href="javascript:TextPopup(this)" id="a104">proceed</a>.</p>
  <div class="droptext" id="POPUP309916511" style="display: none;">
   <p>test</p>
  </div>

...

...

<?rh-script_start ?><script type="text/javascript" language="JavaScript1.2">//<![CDATA[
if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
TextPopupInit('a104', 'POPUP309916511');

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