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kcasper
Known Participant
December 11, 2007
Question

RH7 Messge: Unable to load Virtual Transaction Module

  • December 11, 2007
  • 1 reply
  • 2909 views
I have been running RH7 for Word for a few weeks now and until just today, all was well. I tried to open one of my help documents and it first gives me a message that says "Unable to load Virtual Transaction Module' and then another that says "Robohelp Explorer is unable to open Microsoft Word". It was working fine this morning and all of the sudden started doing this. I can't find anything about the Virtual Transaction Module in the help file. Can anyone help?

Thanks!
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1 reply

K
kcasperAuthor
Known Participant
December 11, 2007
Problem fixed, thanks anyways.
Captiv8r
Captiv8r
Legend
December 11, 2007
Hi kcasper

It's considered good form in venues such as these, to provide what your solution was. Think about it. You came here seeking an answer to a problem you were having. While you didn't get a helpful response, you may have performed a search to see if an answer existed already and you just needed to find it. So if you post your solution, it could benefit someone else having a similar issue down the road.

Cheers... Rick
K
kcasperAuthor
Known Participant
December 11, 2007
Oh sure, of course. I didn't even think to post my "solution" because it was so stupid in the first place. I have two versions of Robohelp installed and was inadvertantly trying to open the help file with my really old version. Hence it wasn't too happy about some of the conversion stuff. Once I opened the help project in RH7 like I thought I was doing all along, it opened just fine! See? Silly me. :-)
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