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Inspiring
August 11, 2009
Beantwortet

RH8 Missing styles in drop-down

  • August 11, 2009
  • 2 Antworten
  • 653 Ansichten

I installed RH8 about 3 weeks ago and my styles were working fine. Now when I'm in a project and I click the drop-down box to change styles, the styles box is empty. I've opened up 3 other projects and getting the same result. (see attached screen shot). I had a co-worker open one of my projects and he sees the styles fine so it isn't a problem with the project.

When I click anywhere in a topic page, the correct style shows in the style box, but if I try to change it by clicking the styles box, the box is empty.??????

I then uninstalled and reinstalled RH8 and am still getting the same problem.

Anyone have any ideas? I've run out of ideas to try to fix this.

    Dieses Thema wurde für Antworten geschlossen.
    Beste Antwort von Captiv8r

    Hi there

    This is a documented RoboHelp 8 bug tied to your toolbars.

    Forum search should reveal the details...

    Feel free to report it to Adobe again if you like.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

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    2 Antworten

    Captiv8r
    Captiv8rAntwort
    Legend
    August 11, 2009

    Hi there

    This is a documented RoboHelp 8 bug tied to your toolbars.

    Forum search should reveal the details...

    Feel free to report it to Adobe again if you like.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    Inspiring
    August 11, 2009

    OK, resetting the toolbar fixed my missing styles. I had searched in the forums but didn't call it what others had called it so I didn't see their posting.

    which was http://forums.adobe.com/message/2009237#2009237

    The one thing I would add is that I had to select each toolbar and click the reset button. I wrongly assumed the reset button would reset each toolbar and it didn't. Not sure which one was the culpret.

    That sure is a mean little bug. I wasted 5 hours on trying to fix it and our IT wasted 3 hours of their time. Bummer.

    Thanks for pointing me in the right direction.

    RoboColum_n_
    Legend
    August 11, 2009

    Can you use the camera toolbar icon to attach your image as otherwise we have to wait for your attachment to be moderated.


    Read the RoboColum(n).