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A
Anonymous
May 5, 2009
Question

RH8 New Topic: (1) Keywords (2) Language

  • May 5, 2009
  • 1 reply
  • 1172 views

1: Language

When I create a new topic, it asks me what Language I want. Again, the Help Guide isn't giving away secrets, stating "Specify a language for the new topic". Do I really have to select a language for every new topic? Isn't there a default? What happens if I leave it set to "None"?

Implications anyone?

2: Keywords

When I create a new topic, there is a field for Keywords. The Help Guide doesn't say what this is for, other than "Add keywords to enable search on this topic". So I added some keywords. (It doesn't say whether they need to be separated by commas or anything).

When I look at the Topic Properties, these keywords are not listed. When I build the layout and look at the Index tab, these keywords are not listed.

Anyone know what they are for? They don't seem to do anything at all.

    This topic has been closed for replies.

    1 reply

    RoboWizard
    RoboWizard
    Inspiring
    May 5, 2009

    Hi Philip

    The Keywords field uses a space as a separator. These are used and play a role in the new Search Ranking feature. They have absolutely nothing whatsoever to do with the index.

    Can't say for sure on the language choice. I might assume whatever the default is for the project is used.

    Cheers... Rick

    A
    Anonymous
    May 5, 2009

    Thanks Rick. Why isn't this in the Help Guide?

    What they need is a Technical Author. They have left SO much out, and leave so many questions unanswered. How people are supposed to learn how to use it is beyond me. And I'm trying to update a training course to RH8...

    (And have you tried using the new Help Guide? I haven't found answers to about two thirds of the questions I have. Adobe: are you listening?)

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 6, 2009

    Hello Peter,

    I know I can find some answers. But what's the answer to the "Language" problem above? I could not find it. The answers to this and the Keyword issue should be on the Help link for that screen: I should not need to spend five minutes trying to track it down in the Help Guide, and then another ten to twenty minutes on the community site. Authors should anticipate the questions that new (and especially non-technical) users might ask.

    It's difficult to think like a new user, especially if they're real technical experts themselves, or have been there a long time; they fall into the trap of assuming that the user knows nearly as much as they do: it's hard to "think outside the box". I can only report my experience so far, which is that I cannot find answers to more than half the issues I need help on; the titles that appear often bear no relation to what I am trying to do.

    But I'll certainly use the feedback feature - thanks for pointing it out.


    Philip

    KEYWORDS

    The separator is a space.

    LANGUAGE

    Like Rick suggested, I believe it is only necessary to set a language if you want it to be different to the default for the project. Try setting one topic to another language and enter some text for that topic in that language. If it does not report as misspelled and does if you revert to None or another language, you will have your answer.

    See www.grainge.org for RoboHelp and Authoring tips

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