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Inspiring
July 8, 2011
Answered

RH9 and Visio Error

  • July 8, 2011
  • 2 replies
  • 635 views

I created a flow chart in Visio, and saved it as an html file. I imported that file into RH9, and got an error message when I tried to view it. This error displays even after I close Visio. I verfied that the file is not displaying in the browser.

When you click OK, you get this:

When you click Finish, the dialog closes. If you click New Topic, you create a new empty topic with that name as the topic title - the flowchart isn't in the topic. If you attempt to view the original flowchart, the sequence begins again. I have no idea what the second dialog is for, but so far it hasn't done anything useful.

I could save the flowchart as a PDF, but I was hoping to create hotspots on the chart to link to topics. Is this not do-able?

Thanks!

    This topic has been closed for replies.
    Correct answer Peter Grainge

    You need to create a JPG from Visio and then in RoboHelp you can create hotspots linking to topics.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    2 replies

    Captiv8r
    Legend
    July 8, 2011

    Hi there

    To fix the initial issue, click Tools > Options > File Association and enable "Use Default Editor".

    The fact that you are seeing the Frameset properties seems to suggest that Visio creates a frameset to present this stuff. Do you see other HTML pages?

    Cheers... Rick

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    July 8, 2011

    You need to create a JPG from Visio and then in RoboHelp you can create hotspots linking to topics.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Inspiring
    July 8, 2011

    The jpg worked perfectly. Thanks!