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RH9 and Visio Error

Participant ,
Jul 08, 2011 Jul 08, 2011

I created a flow chart in Visio, and saved it as an html file. I imported that file into RH9, and got an error message when I tried to view it. This error displays even after I close Visio. I verfied that the file is not displaying in the browser.

RHError.JPG

When you click OK, you get this:

RHError2.JPG

When you click Finish, the dialog closes. If you click New Topic, you create a new empty topic with that name as the topic title - the flowchart isn't in the topic. If you attempt to view the original flowchart, the sequence begins again. I have no idea what the second dialog is for, but so far it hasn't done anything useful.

I could save the flowchart as a PDF, but I was hoping to create hotspots on the chart to link to topics. Is this not do-able?

Thanks!

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correct answers 1 Correct answer

Community Expert , Jul 08, 2011 Jul 08, 2011

You need to create a JPG from Visio and then in RoboHelp you can create hotspots linking to topics.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Jul 08, 2011 Jul 08, 2011

You need to create a JPG from Visio and then in RoboHelp you can create hotspots linking to topics.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Participant ,
Jul 08, 2011 Jul 08, 2011
LATEST

The jpg worked perfectly. Thanks!

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LEGEND ,
Jul 08, 2011 Jul 08, 2011

Hi there

To fix the initial issue, click Tools > Options > File Association and enable "Use Default Editor".

tmp1.PNG

The fact that you are seeing the Frameset properties seems to suggest that Visio creates a frameset to present this stuff. Do you see other HTML pages?

Cheers... Rick

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