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M
maarefin
Participating Frequently
May 16, 2012
Question

RH9 fails to convert Header & Footer from Word?

  • May 16, 2012
  • 1 reply
  • 1231 views

Hello all,

Is it officially an RH9 bug that it cannot convert Header/Footer while importing Word documents?  I tried converting Word 2007 (.docx) file to Word 97-2003 Compatible mode (.doc) file, but no luck!  I am working on a Help system that requires the classification mark (e.g. unclassified/FOUO, etc.) be imported from the Word Header/Footer and added to the top and bottom of each generated HTML topic.

Is there a way to ADD Header/Footer to each HTML topic during (or after) the import process?

Thanks for any help.

- Arefin

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1 reply

Captiv8r
Captiv8r
Legend
May 16, 2012

Hi there

Peter can correct me if I'm wrong on this. But I don't believe it's a bug. I believe it's quite simply the way things work when importing Word content into RoboHelp.

Adding Headers and Footers to the HTML pages is simple. Create a Master Page containing the Header and/or Footer, then associate it with all the topics.

Cheers... Rick

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 16, 2012

Thanks for the invitation Rick.

Headers and footers should import provided to tick the check boxes for that. However it was identified a little while back that if you have Word 2007 or Word 2010 as the current version of Word on your machine, then they are failing to import.

The fact the documents are saved in the earlier format does not change that. If you can dual install Word 2003 and run that before you open RoboHelp to import, I think that will work.

Otherwise, as Rick has pointed out, create a master page with the required header and footer and apply that to the topics.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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