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Participating Frequently
December 13, 2011
Answered

RH9 uninstalled, but can't open old project in RH8

  • December 13, 2011
  • 1 reply
  • 872 views

I have Robohelp 8 on my computer. I won Technical Communication Suite 3, which includes RH9, in a raffle, and installed it in a new directory without removing RH8. Then I read that RH9 converts files to a new format that is not backward-compatible with RH8. This scared me, so I deactivated and uninstalled RH9 and all the other components of TCS3. RH8 remains on my computer, and I can launch it normally. But when I tried to open an existing HTML project, I got a message that the project is in a new format that RH8 can't read. So I unzipped a backup copy of the project, but got the same message with it too. I never opened the project in RH9, and I'm pretty sure I never even launched RH9 on my computer before uninstalling it. So what the heck is going on, and how can I go back to using RH8? I hope someone can help me!

    This topic has been closed for replies.
    Correct answer Captiv8r

    Welcome to our community

    Not sure why you would be skittish about using version 9, but whatever.

    Try deleting the .CPD file of the project and it should then open in version 8 again. Of course, any feature that is only supported in 9 won't be understood in 8.

    Cheers... Rick

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    1 reply

    Captiv8r
    Captiv8rCorrect answer
    Legend
    December 13, 2011

    Welcome to our community

    Not sure why you would be skittish about using version 9, but whatever.

    Try deleting the .CPD file of the project and it should then open in version 8 again. Of course, any feature that is only supported in 9 won't be understood in 8.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    JPlutchokAuthor
    Participating Frequently
    December 14, 2011

    Rick, thank you very much for your suggestion. It worked! Though I'm

    mystified about how the problem arose, I am glad to have the solution.

    Now if I could only figure out how to change "This question is not

    answered" on my forum post to "answered".

    ========================================

    Sent by Jonathan Plutchok from plutchok@gmail.com

    Peter Grainge
    Community Expert
    Community Expert
    December 14, 2011

    You just click Correct Answer in the post that has the answer. I have done it for you.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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