rhvariable.apj file

[rhxpt]

Hi,

When I try making changes to the variables, either adding or modifying, I receive a message that an error occurred while trying to read data from the rhvariable.apj file. This message occurs every time I press "Save".

How do I fix this?

Thanks,
Jackie

[RoboColum_n_]

Hi Jackie. Is this problem limited to a single project? Is the project located on a network drive?

[rhxpt]

Thanks for your quick response.

Yes, limited to one project, that I created yesterday. Other projects with variables are fine.
No, not on a network, and same problem found on 2 local computers.

[RoboColum_n_]

Try creating a new project, making a copy of the rhvariable.apj file in it and copying in the rhvariable.apj file from the problem project. If this doesn't work (and I suspect it won't) we have pinpointed the issue to the rhvariable.apj file. Next step would be to manually add the variables from the problem project to the new project rhvariable.apj file. I suspect there is something about one of the variables that is causing the issue. Maybe a special character?

[RoboWizard]

Hi all

In addition to Colum's advice I would ask if you are using source control? You mention seeing the issue on other computers.

Cheers... Rick

[rhxpt]

Oops, there is a special character - (Product name is Forte).

How do I remove this variable from the help? I have tried editing the rhvariable.apj file, as well as removing it from within RoboHelp, but this hasn't solved the problem.

(I am not using source control. I have 2 PCs)

Thanks,
Jackie

[RoboColum_n_]

What special character has been used? "Forte" seems OK.

[rhxpt]

Forté, with an accent on the "e".

[RoboColum_n_]

I presume your project setting is in English?

First up, backup the project. If "forte" is a variable value, I wonder if you can open the rhvariable.apj file in notepad and manually edit it to remove the accented letter.

[rhxpt]

I tried editing the apj file, but that didn't help. Also, the changes weren't shown in the list of variables in RoboHelp.

[RoboWizard]

Hi Jackie

Were you ever able to resolve the issue?

Can you please clarify something? Was the error a result of the variable name that was declared or the value stored in the variable?

Thanks... Rick

[rhxpt]

No, still unresolved. I may just redo everything and try without the special character.
The problem is with the value of the variable. (Name of variable is product_name, unless the underscore is what is causing the problems.)

[RoboColum_n_]

Underscores can be a problem in other areas so I'd suggest removing them.

[rhxpt]

Thanks, the help is okay now, as I have redone everything without the special character.
Is it possible to change the name of a variable?

[rhxpt]

Variables works fine, everything is great, BUT RoboHelp crashes when I try generating the chm. This is exactly what happens to a different file I am working on, that also contains variables.

Is there anything you can suggest? Robohelp usually crashes, and always while "updating" the files.

Thanks,
Jackie