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Mark Southee
Inspiring
March 11, 2013
Answered

RoboHelp 10 Crashes consistently when trying to delete linked FM11 book

  • March 11, 2013
  • 1 reply
  • 7044 views

I have a linked project where RoboHelp absolutely refuses to display part of a topic and some of the images. So I decided to delete the linked FM book file and start again from scratch (this was a FM10/RH9 project originally). This causes RH to crash consistently. Any ideas?

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Correct answer Jeff_Coatsworth

Sorry to add to the list of problems, but how come a Cross-Reference conversion setting works properly in some places, but not in others (for the exact same cross reference style - Heading & Page). This is happening on the same page.

The second example is exactly the same cross reference setting in FM as the first, but this is not getting converted at all (no hyperlink inserted!)


@Mark - this is probably the result of the "secret" limit on path and file links that I've run into before - move your source FM content into a shorter path and the xrefs will work again.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
March 11, 2013

Try importing as an experiment to see if RH will accept the FM content that way.

Mark Southee
Inspiring
March 11, 2013

Hi Jeff,

Yes, importing the FM book into a new project has worked. But is there a way of 'fixing' my current linked project?

Jeff_Coatsworth
Community Expert
Community Expert
March 11, 2013

Not sure – was it working fine at one point and something changed? You could try reducing the size of the FM content initially, creating a new linked project, then add content back into FM and Update All to try to get it back into the RH project.

I know in my own case when I first started with TCS2, linking couldn’t handle my “master book of books” structure in FM, so I ended up importing. Supposedly, changes have been made in TCS4 to handle that scenario better, but I haven’t had time to mess around with experimenting with it.