Skip to main content
Mark Southee
Inspiring
March 11, 2013
Answered

RoboHelp 10 Crashes consistently when trying to delete linked FM11 book

  • March 11, 2013
  • 1 reply
  • 7044 views

I have a linked project where RoboHelp absolutely refuses to display part of a topic and some of the images. So I decided to delete the linked FM book file and start again from scratch (this was a FM10/RH9 project originally). This causes RH to crash consistently. Any ideas?

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

Sorry to add to the list of problems, but how come a Cross-Reference conversion setting works properly in some places, but not in others (for the exact same cross reference style - Heading & Page). This is happening on the same page.

The second example is exactly the same cross reference setting in FM as the first, but this is not getting converted at all (no hyperlink inserted!)


@Mark - this is probably the result of the "secret" limit on path and file links that I've run into before - move your source FM content into a shorter path and the xrefs will work again.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
March 11, 2013

Try importing as an experiment to see if RH will accept the FM content that way.

Mark Southee
Inspiring
March 11, 2013

Hi Jeff,

Yes, importing the FM book into a new project has worked. But is there a way of 'fixing' my current linked project?

Mark Southee
Inspiring
March 11, 2013

I think I've tracked it down to a couple of conditional text links (on for the pdf output, one for help output) which when removed allow the missing text to display in the help (even though the text isn't conditionalised at all!). Will try adding back in from scratch and see what happens.


One step forward and 2 steps back. Re inserting my conditionalised links ( one an internal link for the PDF version, one an external link to an enclosed PDF target) is the culprit in some way. Not only does the external help link to the PDF chapter get mangled (the a=href link is all over the place), but any images below the link then won't display in the help, despite being in the output folder!