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A
Anonymous
September 26, 2012
Question

RoboHelp 10 - SVN Issue

  • September 26, 2012
  • 1 reply
  • 5167 views

Hi there,

We are having an issue with RoboHelp 10 and SVN (Subversion 1.7.5).

Say, for example, I add three new topics to an online help project, close the project and commit the changes. My colleague performs an SVN update - she can see that the new files are brought down from the server. The new files are then visible in the physical RoboHelp project folder - so SVN has done its job. However, when she opens the online help project on her machine, the three new files are appearing with the red 'X' in the table of contents - suggesting RoboHelp cannot find the files (as per the image below). The files are also not displayed in the project manager pod. However, if we perform a manual import in the project manager, the files are added to the project manager and no longer displayed with the red 'X' in the table of contents.

This has only happened since we upgraded to RH 10 from RH 9. Could it be that there is some setting that we need to configure?

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
September 26, 2012

I wonder if it would be worth uninstalling and reinstalling the SVN plugin. Chances are that the RH10 update has disturbed something somewhere.

A
Anonymous
September 26, 2012

Hi there,

We don't use an SVN plug-in for our version control. All our version control is using Subversion outside of RoboHelp. This has worked fine in previous versions of RoboHelp - but now it seems to have a problem seeing the added files.

Thanks a lot,

Niamh

RoboColum_n_
RoboColum_n_
Legend
September 26, 2012

The same behaviour occurs in this case too I'm afraid


OK. At least the behaviour is consistent between users so we've established it is not an individual setup issue. Did you check the SVN icon on the three topics after you committed to ensure they were updated to the green tick. Also can you check the SVN repository to ensure three files are OK there. Open up each of the files in turn and check them.

Another hunch. Is the project's .cpd file included in the SVN repository? If so, it maybe worth doing an SVN Ignore on this and ensuring you have both deleted the .CPD file before opening the project.

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