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krishnar31654556
krishnar31654556
Participant
October 1, 2018
Question

RoboHelp 11 closes after printing a topic

  • October 1, 2018
  • 1 reply
  • 318 views

I have the version control add-in Team Foundation Server MSSCCI Provider installed for the RoboHelp application. When I check in my changes and print the topic (File > Print Design), the RoboHelp application force-closes after the PDF is published.

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 1, 2018

Never heard that one before - does it act the same way if you do a Review PDF of a topic?

krishnar31654556
krishnar31654556Author
Participant
October 1, 2018

I have not tried that because if I use that option, I would have to select the particular topic from the list by unchecking other topics from the list.

krishnar31654556
krishnar31654556Author
Participant
October 1, 2018

IIRC, if you put focus on the desired topic in the left pane (forget what it's usually called) and right-click to produce a Review PDF, it only auto-selects the one topic.


It did not force close the application when I printed the PDF using this method. Also, if I print the output from "Preview Topic", there are no issues. Not sure why "Print Design" should have a problem.

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