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January 29, 2010
Question

RoboHelp 8.02 inserts underscores at random into topic titles

  • January 29, 2010
  • 2 replies
  • 3994 views
When processing linked FrameMaker 9 files, RH 8.02 seems to put underscores under some, but not all of the topic titles generated from the headings in a FrameMaker file.

This isn’t a huge problem, until you use the Search capability in your Help output. Since the Topic Title is what is displayed in the search results, the end product is in need of a little polish.

Further, for topics created from linked FrameMaker 9 files, the Topic Title is not editable from the Topic Properties. If it was, at least I could change the offending titles prior to final generation of output. (though the titles would revert on the next update of the FrameMaker source content)

Any solutions?

This topic has been closed for replies.

2 replies

April 15, 2010

But why do the search results show the file name on some topics? Why would any user want to see the file name in an HTML-based help system? All my topics have a title and that's what I want the search to show to the user.

Matt-Tech Comm Tools
Community Expert
Community Expert
April 15, 2010

It's actually the topic title that's showing, and the topic title at random intervals chooses to put in underscores. Try deselecting the "Replace spaces with underscores" option for the filename (suggested by RJ Jacquez) though that will give you filenames with spaces (and that may simply be a different issue to work around)

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
April 15, 2010

Thanks, Matt. This is what is happening. I did find that clearing the "Replace spaces with underscores" option fixed this in the search. However, I'm still unclear as to whether or not having spaces in a file name will be a problem. It is my understanding that (as a best practice) you should not have spaces in HTML files. Do you have any information about this?

Thanks,

Chris

Peter Grainge
Community Expert
Community Expert
January 29, 2010

Matt

I'm not going to be able to help with the FM side of things but if you send me a document that has this problem I'll see if I can identify a quick fix in RH. Not hopeful but it cannot do any harm.

Shouldn't you be tucked up in bed? It's only morning here.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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prairiewriter
Known Participant
February 2, 2010

I would be interested to see the solution to this issue. I am experiencing the insertion of random underscores in my linked FrameMaker files as well.

Inspiring
February 2, 2010

Is there any chance some of the original material started life in a Word file?