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gschober
Participating Frequently
October 26, 2009
Question

RoboHelp 8 freezes when compiling WebHelp

  • October 26, 2009
  • 1 reply
  • 2539 views

I'm working with a project in RoboHelp 8. The project was created in RH5, but has been updated and run successfully on RH8. The project is about 35 MB.

I am able to open the project and edit topics. But when I try to compile the help RoboHelp freezes, and I have to use Windows Task Manager to close RoboHelp.

I have tried to rename the CPD and use the existing XPJ to open the project, but that didn't work. I also tried to use the HHP file to open it, but I keep getting a message that the CPD is corrupt and that the project can't be opened.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 26, 2009

Try creating a new layout, not a duplicate.

Right click the SSL layouts in Project Manager.

See www.grainge.org for RoboHelp and Authoring tips

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G
gschoberAuthor
Participating Frequently
October 26, 2009

No, that's not helpful.

I tried to create a new layout, but the freeze obviously extended to that feature.

I had changed a few topics, but decided to delete the folder and start with the last version before I made changes last week. When I opened the new-old project I was ablt to generate a new help file. But as soon as I made changes to one topic and saved it I was back to the frozen help. I tried to generate--no luck. I tried to create a new layout--no luck.

RoboColum_n_
RoboColum_n_
Legend
October 26, 2009

The project is on my local drive.

As I explained in the original question, the first thing that I tried to do was delete the CPD file. After reading your suggestion, I just tried it again with the newly extracted project. The project opens and I can edit files, but it will still not compile nor let me create a new layout.


Can you successfully generate another output format (e.g. CHM)?

Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.

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