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gschober
Participating Frequently
October 26, 2009
Question

RoboHelp 8 freezes when compiling WebHelp

  • October 26, 2009
  • 1 reply
  • 2539 views

I'm working with a project in RoboHelp 8. The project was created in RH5, but has been updated and run successfully on RH8. The project is about 35 MB.

I am able to open the project and edit topics. But when I try to compile the help RoboHelp freezes, and I have to use Windows Task Manager to close RoboHelp.

I have tried to rename the CPD and use the existing XPJ to open the project, but that didn't work. I also tried to use the HHP file to open it, but I keep getting a message that the CPD is corrupt and that the project can't be opened.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 26, 2009

Try creating a new layout, not a duplicate.

Right click the SSL layouts in Project Manager.

See www.grainge.org for RoboHelp and Authoring tips

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G
gschoberAuthor
Participating Frequently
October 26, 2009

No, that's not helpful.

I tried to create a new layout, but the freeze obviously extended to that feature.

I had changed a few topics, but decided to delete the folder and start with the last version before I made changes last week. When I opened the new-old project I was ablt to generate a new help file. But as soon as I made changes to one topic and saved it I was back to the frozen help. I tried to generate--no luck. I tried to create a new layout--no luck.

G
gschoberAuthor
Participating Frequently
October 27, 2009

No. You have to understand that output files are VERY different from source files and contain lots of additional information. By far the easiest way to get a working help file is to find the original source. Was it backed up somewhere? Ask around.

Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n).


I already know that it wasn't. What I have is all that there is.

Can I create a new project and import the topics into it?

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