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October 28, 2010
Question

Robohelp 8 generates html folder within the html folder

  • October 28, 2010
  • 2 replies
  • 3233 views

Hello all,

I am having some issues generating the webhelp from Robohelp8. After I change something in the project (which is stored and checked out in clearcase) and re-generate the output, it automatically creates a new html folder within the original html folder and re-creates all the existing htm files, which make up the project. And then the start page searches and takes the files from the second html folder (within the first html folder). I tried adjusting the path, but it doesn't help. Any ideas why this happens?

Thank you!!

Regards,

Zita

This topic has been closed for replies.

2 replies

Community Expert
October 28, 2010

We had a problem recently with Visual studio source control and RH just recently

The project in source control was:

$/Documentation/Product1/main

In the xpj the path was one level up:

$/Documentation/Product1

So the guy thought he was working in the 'main' folder, but when he checked in/out, RH would add/get from the Product1 folder instead. So we had duplicated content in both places.

You could see if you have a mismatch there by opening the xpj in Notepad.

Amebr

Captiv8r
Legend
October 28, 2010

Hi there

Out of curiosity, you *ARE* generating WebHelp, right?

Can you please post a screen capture of your Windows Explorer showing the project folder structure as well as the first screen of the Single Source Layouts dialog for WebHelp?

Cheers... Rick

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October 29, 2010

Hi,

Thank you for the quick response. Yes, I am generating a webhelp.

I will attach the screenshots.

On some occasions, when i set the path, it prompts me, that there already is a html folder and i need to chose a new destination. But, within this htm folder are all the htm files which should be overwritten when i generate the new output.

Thank you!

Zita

November 10, 2010

1. Does the html folder appear in Robohelp in the Project Manager pod? If so, you have source files in that folder which means its in the project. This could cause the problem you are seeing with not being able to get rid of the html folder and having it duplicate files. Generating into this folder is also a very bad idea.

2. Possibly some problems are being caused by ClearCase and unfortunately I can't help with it. If it's source control and you can check in/out, try manually checking out the entire project, then changing where you are generating to.

3. Another option is to try a copy of the project that is not in souce control, to see if you can fix it. This works with Visual Source Safe and Team Foundation Server but you might need to check that clearcase doesn't do any special 'watching' or have special files that will force everything into sourcecontrol (as I said, I don't know anything about ClearCase so I'm not sure exactly what it's capable of):

1. Copy your Robohelp project from its normal spot on your C drive, to another location like C:\TestProject.

2. Open the .xpj file in a text editor - Notepad is fine.

3. Delete everything between the <miscproperties> tags and Save.

4. Delete the cpd file.

5. Open the robohelp project and try to change the output directory.

Amber


1. Yes, the html folder does appear in the Project Manager pod () and contains all the topics. But, even if I generate in a different folder, that folder will then contain a totally new html folder along with all the topics inside.

2. I believe it is not a ClearCase issue, as it is the same scenario even when I copy, work and generate the webhelp locally, outside of ClearCase.

3. I opened the .xpj file with a text editor, but I only found one instance of the <miscproperties> tags, so I could not delete anything.
(<miscproperties/>
    <CompileOptions>
        <Flags>12</Flags>
    </CompileOptions>
    <Collections>)

It is a big mess, right?

Anyway, I cannot thank you enough for trying to sort this out with me!

Zita