RoboHelp 8 - very slow response to opening topics, etc.
I just installed RoboHelp 8 on my PC. Had to do from the download of the files to the local drive because what appears to be firewall issues when trying to do the install from the CD. Everything seems fine except, opening of RoboHelp 8 is very slow.
When I finally get the project to open, it takes about a minute or so for a topic to open. Even trying to close a pod (e.g., Resources pod) takes about a minute. Converted a RoboHelp7 FlashHelp project with only 145 topics, it took about 45 minutes. Stalled around the extract style sheets and then after appearing as "not responding", went on to complete the conversion. I can't imagine how long it will take to convert my 2000+ topic project besides the fact that everything takes so long when I do get into the project.
Saw workaround posted on Peter Grainge's site from previous forum conversation about WYSIWYG mode running slow. For me everything is slow, opening a pod from the menu, closing a pod, opening a topic, etc.
FYI - I've tested the speed issue on my machine and another user's PC with the same results. Have support ticket Case #0181136052 today. Was told to re-install the application.
Want to know if it would be better to try the fix on Peter's site before I go through the re-install process.
