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Question

Robohelp 9 crashes exporting to epub

Forum|Forum|13 years ago
June 27, 2012
3 replies
1879 views

I am trying to export to epub using FrameMaker source files and once I select generate > epub output Robohelp closes.

I undrstand you need 7 zip to work with this program and have downloaded and installed. I cannot find anywhere to tell Robohelp where this is located. is this the problem?

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A

Anonymous

Hi,

in case you have updated (or installed) version 9.0.2 this uses a different zip program. You can find the path and a direct link in the generate -> epub settings. In this tab you also need to tell Robohelp the path to the file.

Installation of this program (zip.exe) is not necessary, just download to any location and set the path.

In case you have updated to 9.0.2 you aditionally need to copy a file. This is desctibed in the readme (regrettably this is not very user-friendly and easily overlooked).

Robert

D

dgrefe74767476Author

Known Participant

Hi,

It is 9.0.1.262. Hoever, I cannot even get to the dialog telling the program where the zip program is located. It crashesd as soon as I select to generate epubs.

I have looked at all of the readme filles an none address anything relevant.

Jeff_Coatsworth

Community Expert

Peter

I am still having this problem. Is there another resource at Adobe that migght be of help?

Thanks!

Don Grefe'

Give Support a call.

BTW – you do realize that Peter’s not an Adobe employee, right?

Peter Grainge

Community Expert

I believe the process is outlined in both Employee Care and Sales Builder, the sample projects that ship with RoboHelp 9.

Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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D

dgrefe74767476Author

Known Participant

All I can find is a vague reference to need 7 zip on your laptop.

Is there a need to modify the epub_Generator.jsx to tell the script where the zip program resides and if so how?

Robohelp crashes even when generating an epub using the sample projects.

Thanks

Don Grefe'

Jeff_Coatsworth

Community Expert

I seem to remember having to edit the script in RH to tell it where the zip program is installed – check the Adobe Tech Comm Team blog for info about ePUB.

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