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DMSwanson001
Participating Frequently
February 28, 2012
Question

RoboHelp 9/Windows. Glossary text not displaying.

  • February 28, 2012
  • 1 reply
  • 808 views

HTML Help user interface displays on my system after compling, displays Glossary window and the terms and definitions text. On customer system  Glossary window displays, but does not display text. Any ideas?

DMSwanson

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
February 28, 2012

Hi there

In order for the built in glossary to work, you must also distribute a file named HHActiveX.dll. Your end user must also have the file registered with Windows in order for the CHM to present the glossary.

Click this link for more

Cheers... Rick

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D
DMSwanson001Author
Participating Frequently
February 29, 2012

Rick:

Thank you very much for your reply, it’s truly appreciated.

One quick question: I have followed the link below and understand the instruction to type at Run. However, do I need to copy the HHActiveX.dll file from my computer and then have my customer’s IT person paste that file into a particular Windows folder on a customer computer so the HHActiveX.dll file has a physical location when it is referenced by the instructions typed in at Run?

Regards,

David

DMSwanson

Technical Writer/Designer

425 Barclay Blvd.

Lincolnshire, IL 60069 USA

TEL: 847.279-5122 (direct)

FAX: 847.279.4900

www.varian.com

D
DMSwanson001Author
Participating Frequently
February 29, 2012

Usually dlls get dumped in the \Windows\System\ folder, but they mostly can go anywhere - you may have an installer that packages the HHActiveX.dll, dumps it into the directory & registers it all in one shot.


Jeff:

Many, many thanks—your efforts on this are truly appreciated.

Regards,

David

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