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RoboHELP and windows 10

New Here ,
Jul 30, 2015 Jul 30, 2015

Hi Everyone,

We currently use RoboHELP 10 and wondered about the following wrt Windows 10:

  • Is RoboHELP 10 compatible with windows 10 and its associated version of Word?
  • What version of RoboHELP would we need for windows 10 compatibility?
  • Does RoboHELP 2015 comply?

Thanks.

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Community Expert ,
Aug 06, 2015 Aug 06, 2015

I am trying to get some information on this from Adobe. From what I have seen about Windows 10 apps that ran on Windows 8 or 8.1 seem to be working on 10 but that is no guarantee that it will be true of RoboHelp or its outputs.

There was a post about Edge, the new browser, and webhelp did not work in that browser. However, Adobe issued a private fix for that which worked.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Aug 07, 2015 Aug 07, 2015

Adobe are working on Windows 10 certification right now. No dates but I would expect to see something reasonably soon.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Jan 28, 2016 Jan 28, 2016

Have we heard anything further on this? My company wants me to upgrade to Windows 10 but we have RH10.

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Community Expert ,
Jan 28, 2016 Jan 28, 2016

The data sheet on the Adobe website lists the following among RH2015 system requirements: Microsoft Windows 7, 8.1, or 10 and Microsoft Word 2010, 2013, or Office 365 (only document downloaded from Office 365)

http://wwwimages.adobe.com/content/dam/acom/en/products/robohelp/robohelp_2015/pdf/RH_DATASHEET.pdf

Hope that helps.

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Community Expert ,
Feb 02, 2016 Feb 02, 2016

In this thread the poster has Rh10 working on Windows 10.

Re: Robohelp 10 printed documentation in Windows 10


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Beginner ,
Feb 03, 2016 Feb 03, 2016

Do we know about the Robohelp 11 status with Windows 10?

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LEGEND ,
Feb 03, 2016 Feb 03, 2016

I run RoboHelp 11 without issues on Windows 10. Though I believe only RH2015 is officially supported.

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Adobe Employee ,
Feb 03, 2016 Feb 03, 2016
LATEST

RoboHelp 2015 officially supports Windows 10 since Update 1 (12.0.1).

Please see here: RoboHelp (2015 release) – Update 1 released – TechComm Central by Adobe‌ and here: Resolved in Adobe RoboHelp (2015 release) and subsequent patch releases.

Older versions of RoboHelp will not be updated to support Windows 10.

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RoboHelp Documentation
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