Answered
RoboHelp building corrupt CPD files?
My coworker and I are trying to get Visual SourceSafe up and
running on her machine with RoboHelp so we can both work in the
same help project. We've got it working great on my machine (I
built the source control database from the help project on my
machine). We got the files down to her machine, but when we open
the help project, we get an error stating that the CPD file is
corrupt and we should delete it and reopen the XPJ. We did that,
and we got the message again, but when we looked at the directory
to delete it, we found that RoboHelp didn't even rebuild the file.
The error occurred before the file could be built.
It appears that the CPD file does not reside out in the source control database. In other words, I have a working CPD file on my machine, but it does not get checked into the source control database. When we got her files the first time and opened them in RH, her RH tried to create a CPD file and was not able to do it successfully, so we got the error.
Here's my solution and a further question: I copied the CPD file from my machine and sent it by e-mail to her, and we were able to open the help project and RH successfully retrieved topics from VSS. However, I wonder if there's something wrong with her RoboHelp? It looks to me like her RoboHelp is not able to build CPD files correctly. If that's so, can we expect other problems (maybe it won't be able to update the file correctly either)? Should we uninstall RH on her machine and reinstall it? If there's something wrong with RH on her machine, I'm concerned that we'll keep having problems after she starts making changes to topics.
If anyone can help, I (we) appreciate it.
Thanks!
Lisa
It appears that the CPD file does not reside out in the source control database. In other words, I have a working CPD file on my machine, but it does not get checked into the source control database. When we got her files the first time and opened them in RH, her RH tried to create a CPD file and was not able to do it successfully, so we got the error.
Here's my solution and a further question: I copied the CPD file from my machine and sent it by e-mail to her, and we were able to open the help project and RH successfully retrieved topics from VSS. However, I wonder if there's something wrong with her RoboHelp? It looks to me like her RoboHelp is not able to build CPD files correctly. If that's so, can we expect other problems (maybe it won't be able to update the file correctly either)? Should we uninstall RH on her machine and reinstall it? If there's something wrong with RH on her machine, I'm concerned that we'll keep having problems after she starts making changes to topics.
If anyone can help, I (we) appreciate it.
Thanks!
Lisa
