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Valerian1234
Participating Frequently
December 17, 2010
Answered

RoboHelp freeze at Project Opening

  • December 17, 2010
  • 1 reply
  • 811 views

Dear RoboHelp user community,

I recently moved from RoboHelp7 to RoboHelp8.0.2 and I am facing very slow performances at Project Opening (more than an hour)

The Project is quite big, and may have been corrupted. I was wondering if there is an utility, or operations to perform that would allow me to fix the project and be able to work again!

Many thanks in advance for your help,

Valerian

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Welcome to the community.

    Try closing the project, deleting the CPD file and then reopening the project. Do not delete the XPJ file as well.


    Let us know if that improves things.

    If not, let us have some information about project size.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    December 17, 2010

    Welcome to the community.

    Try closing the project, deleting the CPD file and then reopening the project. Do not delete the XPJ file as well.


    Let us know if that improves things.

    If not, let us have some information about project size.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    V
    Valerian1234Author
    Participating Frequently
    December 17, 2010

    Peter,

    Thank you! This solved my problem.

    Just for my understanding, the cpd file is some sort of index file for the project?

    Kind regards,

    Valerian

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 17, 2010

    It is a Microsoft Access database file with a proprietary extension. The information it contains can be rebuilt from various project files and its purpose is to speed up operations while you work. Like any Access database it can get bloated or corrupted and the solution is to delete it and let RoboHelp rebuild it on opening.

    There is an option in RoboHelp 8 to always delete this file when RoboHelp opens a project - Clear Project Cache.

    Personally I leave it alone and just delete it if and when it gets bloated.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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