Robohelp Help

Forum|Forum|14 years ago
May 12, 2011
1 reply
1406 views

How do I get help back to the what appears to be the default.?

I changed it to display local help only, and now help opens in local browser, with no options for searching the whole 'community'.

What happened to the Air? help application and how do I get it back?

Mark Hurst

Robohelp 9

Win 7 pro 64

This topic has been closed for replies.

Peter Grainge

Community Expert

Click Search Options and you will then see Search Location with Local and Online options. I believe clearing the Adobe Reference Only check box access all sources.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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M

Montage9Author

Known Participant

Peter

So where do I now find "Search Options"? Help is now opening in my default browser and there are NO Search Options!

It seems that having checked "Adobe Reference Only" in the Air version of help, this gives me help in my local browser, limited to Robohelp help, and now there is no way back.

Problems not solved.

Regards

Captiv8r

Legend

Good morning!

Okay, after submitting my bug report to Adobe on this they came back to me with information that eventually led me to coaxing things back to normal. Hopefully the communication of ideas will help folks in the future.

So here is how you re-enable the Community Help.

Open Windows Explorer and navigate to the Adobe folder. For me, it was found inside the Program Files (x86)/Adobe folder. I'm using Windows 7. For XP it will likely be found in simply Program Files/Adobe.

Inside this folder is a folder named Adobe Help. Open it and inside the folder should be an application named Adobe Help.exe. Double-click this application and run it. This should open the Community Help viewer. Mine seemed to take eons to open, but give it time and it should eventually present icons and become usable.

Press Ctrl+K to open the Preferences dialog where you will then be able to configure back to Community Help from the browser.

Cheers... Rick