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susanj12369
Participant
February 3, 2012
Question

Robohelp HTML 2002 to Robohelp 9

  • February 3, 2012
  • 1 reply
  • 626 views

We are currently using Robohelp HTML 2002 and want to upgrade to the current version (though we know our version is so old that we'll have to pay for entirely new licenses, rather than upgrade licenses).  We have quite a few projects created through 2002, though, and would like to confirm that they'll be able to be opened and modified with Robohelp 9?  Does anyone have any knowledge about this?  Thank you.

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 3, 2012

    So you are moving from the slate version to the digital version and wondering if it will all go well.

    The good news is that you will be able to open the project but given the number of versions in between (probably the record number that I have seen), it's just not possible to say whether or not you will hit problems. You may, you may not.

    The most likely area is with lists, if you have any. What will happen is covered on my site and it's not as difficult as it may appear at first. We will help you here if you get stuck on that one.

    What I would do is created zipped copies of your projects before you upgrade them. That stops you accidentally opening the backup in the later version. You can download the trial version and I suggest you install that on a different machine while you transition from 2002 to 9. Later versions can co-exist although I would still not put a trial on a production machine.

    You can apply Service Release 902 to the trial and I recommend you do.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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      susanj12369Author
      Participant
      February 3, 2012

      Thanks, I will try that.  Unfortunately I really only have one machine to use, so will make some backups and try it out.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      February 4, 2012

      OK but 2002 was not designed to co-exist with other versions so you may have problems. If anyone following this thread has installed 9 on a machine with 2002 on it, please speak up.

      See www.grainge.org for RoboHelp and Authoring tips

      @petergrainge

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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