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M
mvrPrakash
Participant
May 7, 2009
Question

Robohelp Keyboard Error

  • May 7, 2009
  • 1 reply
  • 1084 views

HI,

When using Robohelp, I always get a keyboard error.

The character in keyboard automatically changes, If I type A it gives me Z....and if I type ",(Comma)" it give me ": (Semi Colon)".

Is there any way to rectify this problem.

Please mail me on mvrprakash@gmail.com, if you come across a solution for this issue.

Thank You,

Prakash

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 7, 2009

I have never seen that reported for any version of RoboHelp, you don't say which you are using.

Try one of the supplied sample projects and see if it is the same.

Sounds more like a Windows Regional Settings and Keyboard thing but you would get that in all applications.

Try a reboot.

See www.grainge.org for RoboHelp and Authoring tips

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M
mvrPrakashAuthor
Participant
May 7, 2009

HI Peter,

I am using Robohelp 6.

When the problem occurs in Robohelp, I also tried typing using other softwares like ms word, notepad, it works fine

But the problem is only with Robohelp 6. If I close and reopen the helpfile it works, but I have to do that for every 10 or 15 mins once..

It so painful to do that.

Please help

Prakash

M
mvrPrakashAuthor
Participant
May 11, 2009

Hi Prakash.

This is most odd. The fact that this only happens inside RH and even then only after a short while is very odd. You didn't answer Peter's question about whether your RH project was on a network drive. Having the source files on a network drive can be the cause of many odd things and is not to be advised.

Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.


Hi Colum,

Sorry the project is actually on the network drive, but whenever I start working on any project, I must copy it to my local desktop and work on it.

Thanks,
Prakash

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