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January 12, 2010
Question

RoboHelp Output

  • January 12, 2010
  • 1 reply
  • 479 views

I'm not sure if my posts are getting to the right people, but I'll try again.

Since .chm files cannot be accessed via a network, it's a major problem for us since we cannot "install" these help file(s) on our clients' machines.  What information we have found on the forums and Microsoft for any kind of workaround is unfortunately, unsuccessful.

So, we attempted to use WebHelp Pro, but we discovered that the .htm files do not work on Delphi, which is what our desktop applications are written in.

Soooo, does anyone have any suggestions as to what to use as the primary layout?  Are there any possilbe "hidden" ways to make the .chm file work on a network?  What about Robo Server?

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1 reply

Captiv8r
Legend
January 12, 2010

Hi there

You tried WebHelp Pro? Do you also have RoboHelp Server installed?

Click here for more on that

CHM files can be made to work on a network by relaxing some security.

Click here for more on that

Cheers... Rick

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January 13, 2010

Hi Rick,

Well, I've been told that we should stick to WebHelp, so we're not using RoboHelp server.  Even so, we can't seem to get our desktop application (Delphi) to start up the index.htm output file.  When we press F1 or click our Help button, nothing happens.

My developer then tried something, and now the files open through the PC's Internet Explorer, which is NOT what we want either.

Any other suggestions?

- Karen

January 13, 2010

Oh and yes, I've tried all the links you send over!  As well, my developer is also searching for help everywhere!  :-)