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Captivate_8__Hindi_font
Known Participant
October 25, 2018
Question

Robohelp Screen Capture File Name Issues

  • October 25, 2018
  • 1 reply
  • 758 views

Hi,

RoboHelp Screen capture functionality earlier was taking file name automatically as " CapturedImg1..2...3". But, now I have to manually enter the file name. Please let me know what settings needs to be done and from where I can do this settings so that screen capture automatically takes the file name.

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 27, 2018

My guess is that this is a registry setting as I cannot find anything in the version I am using. Which one is another matter.

I think your options are to uninstall and reinstall RoboHelp including updates to your version OR contact Adobe Support. I think they would be able to ascertain the registry setting.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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C
Captivate_8__Hindi_fontAuthor
Known Participant
October 30, 2018

Thanks Peter for the response. I tried uninstalling RH and reinstalling again the tool. The issue still persists. Screen capture doesn't take the name automatically.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 30, 2018

Tried deleting the cpd file as well. Didn't work out.


I'm sorry but I'm out of ideas on this one. I think your options are:-

  1. Live with adding a number and the issues of remembering the last one used in any folder.
  2. Always give a meaningful name, which is what I would recommend even if numbering was working.
  3. Create a new project and the folders, then import the topics etc. Depends on the size of the project.
  4. Contact Adobe Support, free.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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