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Participating Frequently
February 21, 2011
Question

Robohelp6 Broken Links in Generated PDF

  • February 21, 2011
  • 1 reply
  • 1350 views

I am running Robohelp 6. I have many internal hyperlinks in my system. When I generate a PDF file, my links are marked as links (blue and underlined) but seem broken - cannot be clicked. When generating a chm file the links work properly.

Thanks.

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    1 reply

    Community Expert
    February 21, 2011

    Go into your PDF SSL, click PDF Settings and check that Add links to Adobe PDF is ticked. Note: I have the full version of Acrobat installed. I seem to remember there's a pdf converter bundled with Robohelp, but I've never used it and am unsure if the options are different. Anyway, it's worth checking.

    NogidoAuthor
    Participating Frequently
    February 22, 2011

    Thanks for replying.

    I have enabled exporting to PDF through the installation of Acrobat Elements. I do not think I have PDF SSL.

    Thanks

    Community Expert
    February 25, 2011

    Thanks again,

    I looked and the checkbox and it is checked. I do however have Word 2003. The hyperlinks are not just in the headers though. Do you recommend installing 2007? Or is there any other step I can try before that?

    Thanks!


    Robohelp 6 won't work with Word 2007, unfortunately. And I'm fairly certain it was only a problem with links in the header/footer anyway.

    Maybe the print doco SSL has become corrupted somehow. Try creating a new one - use New Layout, not Duplicate Layout as duplicating may just copy the problem.

    You could also try generating to a different directory. e.g C:\TestPDF.

    (Actually I just had a thought. Have the links only just broken in the PDF output? Or is this the first time you're trying to output to pdf and it has never worked?)

    Message was edited by: Amebr. extra thought.