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A
Anonymous
January 8, 2009
Question

Runtime error 104

  • January 8, 2009
  • 4 replies
  • 2368 views
My former manager created a helpfile using Adobe Robohelp for HTML 7. The helpfile is now off being tested on XP and Vista, and on a handful of pages (out of hundreds), runtime error message 104 is displayed.

Line: 104
Error: Expected ')'

Yes/No.

If you click No then the help page is displayed successfully, however I'd like to get rid of this bug. Looking in Robohelp, I get the same error, so am assuming it is a bug generated by Robohelp... I'm a bit new to all this, so apologies if I'm appearing stupid - any ideas how I go about resolving it?

Many thanks, Mike
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4 replies

A
Anonymous
January 12, 2009
Hi Brian, that's a link to the software I mentioned earlier, which Peter warned me against using.

Thanks to Peter Grainge, we've narrowed it down to bad javascript in the How do I? links on the pages that produce the error. Have removed the link and the runtime error is gone. I just need to set up new How do I? links at a later date :-)

Best regards, Mike
A
Anonymous
January 9, 2009
That's very generous of you Peter, and much appreciated - thanks.
A
Anonymous
January 12, 2009
Check the following link:

Free repair from MS Windows

Hope this helps,

Brian
A
Anonymous
January 9, 2009
Thanks guys!

I've had a look at the pages and didn't see anything that separated these pages from any others - but it would be fair to say I don't really know what I am looking for.

It definitely isnt due to double clicking, so I think we can eliminate that.

I'm going to try and regenerate the primary layout on my machine to see if the problem was caused by something on my former manager's machine. If it doesn't, I found a utility on the web called regcure which I can download and it claims to fix runtime errors. I'd need the IT guys to run it in Administrator mode tho. Worth a try? Any other suggestions?

Mike
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 9, 2009
That program sounds more like something that will fix registry entries and that will not be the problem here. I would be very wary of using such a program without someone with the requisite knowledge alongside.

If you want to zip up the two files (a good one and a bad one) I will take a look for anything obvious. Send via my website and include a link to this thread.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 8, 2009
That sounds like some javascript has been added to those files with an error in the javascript, or it could be some RH javascript has been edited in error.

There is likely something common in these pages so compare them in detail.

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RoboWizard
RoboWizard
Inspiring
January 8, 2009
Hi all

Another thought occurs here. By chance are you or your boss doubleclicking links? We find that sometimes folks feel the urge to rapidly double click and that action will often will cause a JavaScript error.

If this is the case, the world of HTML operates on single clicks.

Cheers... Rick
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