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Search Engine: how to know what customers are searching

New Here ,
Mar 11, 2024 Mar 11, 2024

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Hello everyone.
I need to know what my customers are searching for when they use the search engine. This will allow me to know if the topics I decide to cover are relevant and also to find new topics to write about.
If Robohelp doesn't do this natively, can you recommend any workarounds or tools that could do the job?
For the record, awstat doesn't give me any information and I'm trying to stop using Google Analytics.
I am using RH2022 and my output is frameless.

Thanks for your answers.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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I don't believe that RH does this natively - that's why they developed RH Server to host your output. You might also look at a product like Zoom Search.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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@Jeff_Coatsworth Zoom is simply an alternative search that could be intergrated with Classic versions. I don't think it can be integrated with the new UI versions. Also it didn't give statistics.

 

@etienne4life Check out the cost of RoboHelp Server before you look too much at what it can do. It does seem to be what you want but at a price.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Mar 12, 2024 Mar 12, 2024

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Thank you guys for your answers. It helps. Have fun.

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