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A
Anonymous
January 30, 2009
Question

Search Function Robo 6

  • January 30, 2009
  • 1 reply
  • 654 views
Can someone explain Search function Robo 6- what does Robo 6 read to get into Search? Topic titles? KeyWords? Does anyone have ideas to build the perfect automatic Search function to work. Be careful with topic titles? Users want to use this more and more rather than navigate thru my system.
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    1 reply

    Captiv8r
    Captiv8r
    Legend
    January 30, 2009
    Hi Marvin

    As I understand it, Search quite simply searches through an internal index of all words in your help system. There is a list of words you may maintain that folks can't search for. This is called a "Stop" list.

    In my opinion, Google has hindered us as help developers because users simply want to begin at Search. To me, nothing (and I do mean NOTHING) beats a well constructed index. So much so, that in my days of yore, I didn't offer a search capability. Users THOUGHT I did, but what they got was a well designed index. They clicked a button labeled Search to get there.

    Cheers... Rick
    A
    Anonymous
    February 12, 2009
    Can you explain how I would develop this STOP list and how you did your search rather than index...
    RoboColum_n_
    RoboColum_n_
    Legend
    February 12, 2009
    1/ Click File > Project Settings.
    2/ Click on the Advancedbutton.
    3/ Click on the Stop List tab.
    4/ Add, edit or delete entries as required.
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