Skip to main content
August 20, 2010
Question

Search Input Box on Toolbar adds extra space at end of entry

  • August 20, 2010
  • 1 reply
  • 1435 views

Hi,

     I am using Robohelp 8 (with 8.0.1 and 8.0.2) to publish our knowledge base as WebHelp. It has been brought to my attention that when someone enters search criteria in the Search Input box on the toolbar and presses Enter or clicks Go, an extra space is added to the end of the search criteria when it is transferred to the Type in the words to search for: box in the left-hand pane. (The location of the cursor gives it away.) No results are found unless you remove the extra space at the end of the word or phrase.

Has anyone else experienced this? If so, did you find a resolution?

This topic has been closed for replies.

1 reply

Inspiring
August 23, 2010

Hi,

I am also experiencing this problem. I have seen the issue raised before in the forums but no solution has been offered. I am now removing the search box from the toolbar of my WebHelp projects and just using the search button on the toolbar to open the search panel.

I would be very interested is a solution is found.

Chris

August 23, 2010

Hi Chris,

Thanks for letting me know that I am not the only one that has experienced this problem. Hopefully one of the community experts can provide a solution, since my boss will not be in favor of removing the Search Input box from the toolbar!

Regards,

Sheryl

Peter Grainge
Community Expert
Community Expert
August 23, 2010

I see the extra space being added but it is not affecting my search results. Also if I enable sub-string search, then it doesn't happen.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.