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Suzanne_Townsend
Participant
January 30, 2008
Answered

Search tab won't find "to-do" - why not?

  • January 30, 2008
  • 1 reply
  • 367 views
How can I get around this problem? The "To-Do List" is an important feature and I want users to be able to search for it.
This topic has been closed for replies.
Correct answer RoboWizard
Hi again Suzanne

Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.

So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.

I was able to make it work by making the following change. I'm not sure you said what version of RoboHelp you are using, so what I'm about to provide will be for version 6 or older.

Click File > Project Settings > Advanced button > Stop List tab.
Locate and delete the words "To" and "Do", then click the OK button.
Recompile your .CHM and it should now dutifully find "to-do". But the trade off is that if you search for the word "to", it will also find each occurrence of it as well. Normally that term is excluded by the Stop List.

Cheers... Rick

1 reply

Captiv8r
Captiv8r
Legend
January 31, 2008
Hi Suzanne

One certain way to overcome this is by including the term(s) in your index.

Just talking out loud here for what it's worth, but a really good index can totally remove any need or desire for searching.

If you have RoboHelp 7, you may also plug this term into the Synonym editor to guide the user to the right topic.

Just a thought... Rick
S
Suzanne_TownsendAuthor
Participant
January 31, 2008
While it's a nice thought, it isn't the technical answer I'm looking for :). Besides, I tend to go with the flow, and the flow seems to be "google it" which is equivalent to "search for it." So -- anyone else have an idea how I can make "to-do" searchable in a CHM?

RoboWizard
RoboWizardCorrect answer
Inspiring
January 31, 2008
Hi again Suzanne

Ahhh, now see, here I went and assumed you were talking about WebHelp or FlashHelp. Those have certain issues when it comes to search.

So, it's .CHM files is it? Are other search terms being found? I ask, because there is an issue with a particular .DLL or two that you may need to resolve. But if it were that, search wouldn't work, period. You seem to be saying it works, but just doesn't find this one term.

I was able to make it work by making the following change. I'm not sure you said what version of RoboHelp you are using, so what I'm about to provide will be for version 6 or older.

Click File > Project Settings > Advanced button > Stop List tab.
Locate and delete the words "To" and "Do", then click the OK button.
Recompile your .CHM and it should now dutifully find "to-do". But the trade off is that if you search for the word "to", it will also find each occurrence of it as well. Normally that term is excluded by the Stop List.

Cheers... Rick
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