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Phil_Wells
Inspiring
November 24, 2008
Answered

See Also problems

  • November 24, 2008
  • 1 reply
  • 376 views
Hi,

I don't know if anyone can shed light on this, but all See Also buttons in all the CHM help files (both my own and those associated with the software I use) stopped working some moths ago. All that's left is a an 'X' where the See Also button used to be in the compiled output.

The fact that every single CHM file seems to have this problem (including Robohelps own CHM help files) and not just ones I produce suggests the problem lies outside Robohelp.

I've tried on computers using varying antvirus programs (Panda, MacAfee, etc) and that's not the problem.

I'm beginning to wonder in one of the many security patches from Microsoft is interfering with the See Also button.

Any thoughts?
    This topic has been closed for replies.
    Correct answer Phil_Wells
    Hi Pete,

    Thank you - this appears to be the answer. I used the tool you suggested to re-register the DLL's and my See Also's reappeared.

    One of our developers re-wrote our installer recently - methinks that might be the source of my problem.

    Many thanks.

    1 reply

    P
    Pete_Lees
    Participating Frequently
    November 24, 2008
    Hi, Phil,

    I'd suggest that you run MJ's Help Diagnostics, choosing the option to "Refresh Registration of all HH 1.x DLLs".

    http://helpware.net/downloads/index.htm#MJs

    It sounds like something has unregistered your copy of the HTML Help ActiveX control (%windir%\system32\hhctrl.ocx).

    POSTSCRIPT: This may be an issue where you first need to unregister the HTML Help ActiveX control before you re-register it. To do this, open a Command Prompt window and then run the following two commands:

    regsvr32 /u %windir%\system32\hhctrl.ocx
    regsvr32 %windir%\system32\hhctrl.ocx

    The first command unregisters the ActiveX control; the second re-registers it.

    Pete
    P
    Phil_WellsAuthorCorrect answer
    Inspiring
    November 26, 2008
    Hi Pete,

    Thank you - this appears to be the answer. I used the tool you suggested to re-register the DLL's and my See Also's reappeared.

    One of our developers re-wrote our installer recently - methinks that might be the source of my problem.

    Many thanks.
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