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Participant
February 24, 2011
Question

Short URL in the browser address bar

  • February 24, 2011
  • 1 reply
  • 8843 views

Hi we are using Robo Help product. we launched it on Apache Tomcat server.

When we publish a project in an area and try to view that, the URL in the address bar is displayed very long with % characters and other junk.

can anyone please let me know how to customize the URL? a user friendly URL in place of the long URL. Any help would be greatly appreciated. Thank you!

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1 reply

Mayank_Agrawal
Participating Frequently
February 24, 2011
Participant
February 24, 2011

Hi Mayank can you please be a bit more elaborative? where should i give this path? I mean in which file? we tried many things in the rewrites file but nothing is working. this is an urgent issue which needs to be resolved by Friday. Please help.

Participant
February 24, 2011

This sounds like you are trying to view the project through the Web Administrator. When you do this you get all sorts of additional information included in the URL (e.g. window definitions). When the help is called (e.g. through an API call) the end user sees a much shorter URL along the lines of what Mayank has provided.

If you are wanting to shorten the actual URL that is returned by your browser, why would you want to? I wouldn't even go there as it will depend on the browser being used.


  The RoboColum(n)   @robocolumn   Colum McAndrew

Hi Colum,

can you please explain these 2 points from  your posts. I am very new to Robohelp so I am not able to understand  some of these terms

1. When  the help is called (e.g. through an API call) the end user sees a much  shorter URL along the lines of what Mayank has provided.

2.  If  you are wanting to shorten the actual URL that is returned by your  browser, why would you want to? I wouldn't even go there as it will  depend on the browser being used.

I  am attaching the screenshot which explains you clearly about my  requirement in a sequence.

1 st screenshot shows you the login screen

2nd screenshot shows the projects window where in if we click on that displays the projects

3rd screenshot shows the project 'CCC' and when we click on View Project opens 4th screenshot

If you see the URL in screenshot it contains lot of % characters and other junk. I want a user friendly URL in place of that. can you please help me? I have to put this in place Friday, anyhelp on this would be greatly appreciated. Thank you so much for looking into this.