Skip to main content
C
ChiruPawan
Participant
February 24, 2011
Question

Short URL in the browser address bar

  • February 24, 2011
  • 1 reply
  • 8843 views

Hi we are using Robo Help product. we launched it on Apache Tomcat server.

When we publish a project in an area and try to view that, the URL in the address bar is displayed very long with % characters and other junk.

can anyone please let me know how to customize the URL? a user friendly URL in place of the long URL. Any help would be greatly appreciated. Thank you!

This topic has been closed for replies.

1 reply

Mayank_Agrawal
Mayank_Agrawal
Participating Frequently
February 24, 2011

You can try customizing the URL using the following pattern

http://<SERVERNAME>:<PORT>/robohelp/robo/server/<AREANAME>/projects/<PROJECTNAME>/<PROJECTNAME>.htm

Mayank

C
ChiruPawanAuthor
Participant
February 24, 2011

Hi Mayank can you please be a bit more elaborative? where should i give this path? I mean in which file? we tried many things in the rewrites file but nothing is working. this is an urgent issue which needs to be resolved by Friday. Please help.

tuls_garg
tuls_garg
Inspiring
February 25, 2011

Hi Colum,

can you please explain these 2 points from  your posts. I am very new to Robohelp so I am not able to understand  some of these terms

1. When  the help is called (e.g. through an API call) the end user sees a much  shorter URL along the lines of what Mayank has provided.

2.  If  you are wanting to shorten the actual URL that is returned by your  browser, why would you want to? I wouldn't even go there as it will  depend on the browser being used.

I  am attaching the screenshot which explains you clearly about my  requirement in a sequence.

1 st screenshot shows you the login screen

2nd screenshot shows the projects window where in if we click on that displays the projects

3rd screenshot shows the project 'CCC' and when we click on View Project opens 4th screenshot

If you see the URL in screenshot it contains lot of % characters and other junk. I want a user friendly URL in place of that. can you please help me? I have to put this in place Friday, anyhelp on this would be greatly appreciated. Thank you so much for looking into this.


Hi Vamsi,

In case you are looking for a small URL  that you want to share with your users using which your help hosted on  server can be accessed, you can use the URL as :

http://172.26.98.50/compass2/server?prj=CCC&area=general

Actually when you click on "View Project" from Web Admin page, the URL generated is the above one only.

And as Colum correctly mentioned, when this request goes to  server, server appends some more information to this URL about the  window/skin etc.So you see an expanded URL with a lot of % signs. And  this happens so fast that you don't see the above URL.

But  for the user viewing help, he need not worry about that expanded URL.  He only needs the above URL and server will auto expand it.

@Mayank:  The URL provided by you will work but then it will not work as help  hosted from RoboHelp Server. If user crafts the URL the way you have  mentioned, it will bypass RoboHelp Server and serve help content  directly from Tomcat. As a result of which, no analytics will be  captured by RoboHelp Server and none of the server functionality will  work for that project.

Tulika

Adobe RoboHelp Team

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices