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C
ChiruPawan
Participant
February 24, 2011
Question

Short URL in the browser address bar

  • February 24, 2011
  • 1 reply
  • 8843 views

Hi we are using Robo Help product. we launched it on Apache Tomcat server.

When we publish a project in an area and try to view that, the URL in the address bar is displayed very long with % characters and other junk.

can anyone please let me know how to customize the URL? a user friendly URL in place of the long URL. Any help would be greatly appreciated. Thank you!

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1 reply

Mayank_Agrawal
Mayank_Agrawal
Participating Frequently
February 24, 2011

You can try customizing the URL using the following pattern

http://<SERVERNAME>:<PORT>/robohelp/robo/server/<AREANAME>/projects/<PROJECTNAME>/<PROJECTNAME>.htm

Mayank

C
ChiruPawanAuthor
Participant
February 24, 2011

Hi Mayank can you please be a bit more elaborative? where should i give this path? I mean in which file? we tried many things in the rewrites file but nothing is working. this is an urgent issue which needs to be resolved by Friday. Please help.

V
Vamsi_Kiran
Participant
February 25, 2011

Hi Vamsi,

In case you are looking for a small URL  that you want to share with your users using which your help hosted on  server can be accessed, you can use the URL as :

http://172.26.98.50/compass2/server?prj=CCC&area=general

Actually when you click on "View Project" from Web Admin page, the URL generated is the above one only.

And as Colum correctly mentioned, when this request goes to  server, server appends some more information to this URL about the  window/skin etc.So you see an expanded URL with a lot of % signs. And  this happens so fast that you don't see the above URL.

But  for the user viewing help, he need not worry about that expanded URL.  He only needs the above URL and server will auto expand it.

@Mayank:  The URL provided by you will work but then it will not work as help  hosted from RoboHelp Server. If user crafts the URL the way you have  mentioned, it will bypass RoboHelp Server and serve help content  directly from Tomcat. As a result of which, no analytics will be  captured by RoboHelp Server and none of the server functionality will  work for that project.

Tulika

Adobe RoboHelp Team


Hi Tulika Thank you for the reply. I understand what you told. Actually it is the user who wants the small URL in the address bar. they dont want to see such a long URL in the address bar. Hopefully you understood my problem now. Is there way to avoid appending the % symbols in the URL and put a customized URL? Please let me know.

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