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A
Anonymous
January 22, 2010
Question

Slow Response with Save

  • January 22, 2010
  • 1 reply
  • 1150 views

I am using RH 8.0.2.208.

I have searched the forum and other sources of help with no luck.

When I save my project after making changes, the save (response) is VERY, VERY slow. It can take as long as 15 seconds or longer to complete the save. This is especially true when inserting/changing a screen capture.

This is, to say the least, aggravating, because I save my work frequently.

Can someone point me to a forum discussion that provides a fix for this problem? Is there a fix?

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
January 22, 2010

How big is the project's cpd file. It maybe worth renaming it and reopening the project to see if this makes a difference.

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A
Anonymous
January 22, 2010

Colum,

Thanks for your response.

The CPD was 1 MB.

I renamed the file, opened the project, and the file size changed to 744 KB; however, that did not solve my problem.

Do you have any other thoughts?

A
Community Expert
AmebrCommunity Expert
Community Expert
January 27, 2010

On possibility could be antivirus software. We had a problem several versions ago with RH and VSS being very slow. I'm not sure of the exact changes our techs made, but our antivirus now only scans outgoing files rather than incoming and outgoing. It's possible you could set exceptions on the RH application and project folders only rather than for your whole system.

Anyway, it might be worth disabling antivirus temporarily to see if that makes a difference.

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