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A
Anonymous
April 10, 2008
Question

Snippets do not appear in table rows in .CHMs

  • April 10, 2008
  • 5 replies
  • 470 views
Insert a snippet into a table row in RH7. It appears in the Preview and WebHelp, but not in the .CHM. This RH7 upgrade is proving highly unreliable when it comes to the production of .CHMs.
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    5 replies

    A
    Anonymous
    April 10, 2008
    Yes, patch applied, and I know how to import all topics at once. The creation of the new project resolved the issue.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 10, 2008
    Do you have the 7.01.001 patch applied? Nothing in it that affects this to the best of my knowledge, but just maybe. Might also be worth upgrading the project again after applying the patch. Some of the fixes require that.

    Assume you are aware you can import all the topics in a folder in one go.

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    A
    Anonymous
    April 10, 2008
    When I import one of the topics with a problem table into a new RH7 project, together with the associated snippet, and then re-insert the snippet, it shows up fine. The problem seems to be with the upgrade to existing (RH6) topics. Maybe, if I created new RH7 projects and re-imported absolutely everything, then I might have a chance. I'll try it.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 10, 2008
    Do you have a backup from RH6 as the project will not now run in RH6. The code has been changed.

    It might not be necessary to recreate the tables if we can find why they don't work.

    If you import one of the topics with a problem table into a new project, does it still give grief. If it does, you can send me that project and maybe we can find the cause.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 10, 2008
    I think I would find the cause first and then blame RH if found to be the cause.

    I just tested this and the snippet appears in the CHM.

    Create a new project and test it there. Let's see what that does and take it from there.

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    A
    Anonymous
    April 10, 2008
    Yes, the snippets appear in tables that I create in new topics (I don't even need to create new projects). The problem is that I am putting them into tables that were created in previous versions of RoboHelp. And, as I haven't got the time to go creating my projects anew in RH7, I am going to revert to RH6 and forget about snippets. Thanks anyway for the reply.
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