Answered
Spaces disappear when searching WebHelp
The HTML looks like this: (see attached code)
So in the WebHelp it looks like this:
In most systems, the <b>Information</b> page is the first ...
But if you do a search in the WebHelp (on the Search tab) and "Highlight search results" is selected (which it is by default), this is what users see:
In most systems, the <b>Information</b>page is the first ...
So it looks like we've missed spaces all over the place.
The only way I have found to avoid this is by manually adding a hard space in the HTML code. But we can't do that every time we format text!
With users searching more and more, I have to find a solution to this problem. Anyone?
Thanks
Eileen
So in the WebHelp it looks like this:
In most systems, the <b>Information</b> page is the first ...
But if you do a search in the WebHelp (on the Search tab) and "Highlight search results" is selected (which it is by default), this is what users see:
In most systems, the <b>Information</b>page is the first ...
So it looks like we've missed spaces all over the place.
The only way I have found to avoid this is by manually adding a hard space in the HTML code. But we can't do that every time we format text!
With users searching more and more, I have to find a solution to this problem. Anyone?
Thanks
Eileen
