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Spell check in upgraded project does not find mispelled words

Explorer ,
Dec 23, 2020 Dec 23, 2020

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Upgraded an existing help project to RH 2020 and mispelled words are not underlined red nor are they found by Spell Check.

  • Preferences>"Run spell checking on opening a topic" is on.
  • Upgraded from Robohelp 11.0.4.291 to 2020.0.156.
  • Confirmed mispelled words are identified in RH 11.
  • Cannot duplicate when creating a new project in RH 2020, same words are found fine.
  • Workaround: Changing the Project Title in File>Project Settings causes mispelled words to be found by Spell Check and underlined red. I suspect changing the project title is causing the project to "rebuild" in such a way that spell check starts working. Kind of a hammer.

I'm wondering if there is a "lighter" workaround than renaming the project and whether this is a bug in RH 2020's classic-project upgrade.

2020-12-23 16_05_05.png

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correct answers 1 Correct answer

Adobe Community Professional , Dec 23, 2020 Dec 23, 2020
Try applying Update 3. You cannot update from the initial release (2020.0) using Help > Check for Updates. See the Announcements on the forum to apply the latest update. You only need to apply the latest as it includes the incremental changes. Once you have a later update, Help > Check for Updates will work in the future. ________________________________________________________ See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Community Professional ,
Dec 23, 2020 Dec 23, 2020

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Try applying Update 3. You cannot update from the initial release (2020.0) using Help > Check for Updates. See the Announcements on the forum to apply the latest update. You only need to apply the latest as it includes the incremental changes. Once you have a later update, Help > Check for Updates will work in the future.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Explorer ,
Jan 04, 2021 Jan 04, 2021

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Thanks, I upgraded to Version 2020.2.29 and the mispelled words are now underlined and the spell check finds them too.

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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Why not 2020.3?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Explorer ,
Jan 04, 2021 Jan 04, 2021

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Unsure why that is the version number I got.

  1. Went to https://www.adobe.com/support/robohelp/downloads.html
  2. Clicked link " RoboHelp 2020.3 update (Win) (766 MB)"
  3. Extracted "RoboHelp_15_LREFDJ.zip"
  4. Ran "Set-up.exe"
  5. Installer welcome screen says "Version 2020.2.0"
  6. After install, launched Robohelp. Help>About says "Version 2020.2.29"

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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I just downloaded both updates and did a file comparision. On the face of it both downloads are the same. I have taken this up with Adobe. I should have a response tomorrow.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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A further check pretty much confirms Update 3 is in fact Update 2. Try updating by going to the Help menu and using Check for Updates.

 

Please let me know that works and fixes the issue.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Explorer ,
Jan 04, 2021 Jan 04, 2021

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Help>Check for Updates upgraded me to 2020.3.32. So I should be on the latest now. Thanks!

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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Thank you for letting me know. 

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Explorer ,
Apr 07, 2021 Apr 07, 2021

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Hi, I have a similar issue/question.

I'm using RoboHelp 2020.4.173.  The project was upgraded previously from RoboHelp 2015.

I have Preferences > "Run spell checking on opening a topic" enabled.

When I open a topic, any misspelled words are flagged, as expected.

However, they are not flagged as they are typed.  I have to run the Spell Check to find them.  

Is there a way to set up RoboHelp to automatically flag misspelled words as they are typed?

Thanks,

Lori

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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@WiscoLori File a bug report. 🙂 Sorry but that's the way it works at the moment.

Please follow this link to report bugs. https://tracker.adobe.com

Post the link to your bug report in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Participant ,
Sep 15, 2021 Sep 15, 2021

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I found ticket # RH-10018 regarding Spell Check functionality, added a comment and voted for it.  Spell Check needs to work in real time.

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Resources
RoboHelp Documentation