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A
Anonymous
October 18, 2012
Question

Stack overflow at line: 1792 or 1788 when using the search function

  • October 18, 2012
  • 1 reply
  • 7510 views

Hello everyone,

My name is Thibault. I am a technical communications specialist. I've been using Robohelp html for a couple of years.

I am working on the user guide of the software application developed where I work.

This is a HUGE project, more than 6500 pages.

We're two technical writers on this project. (This is an inportant detail since my colleague doesn't get the problem).

I need your help because I have been having an annoying issue over the last couple of days.

After the project is generated, I open it in the software, clicking F1.

When I want to use the search function I have this error message displayed:

"Stack overflow at line: 1792" or "Stack overflow at line: 1788"

Do you know where this could come from?

Furthermore, I noticed that this stack overflow only occurs on some words.

I mean, it occurs for the most used words in this project.

We have customers all over the world and over the last week, we've been getting a lot of feedbacks about this error message.

I hope someone will be able to help me on this one!

Thanks in advance!

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
October 18, 2012

Hi there

When you edit topics in your project, do you see little red sqares in the content in the RoboHelp Editor?

Cheers... Rick

A
Anonymous
October 18, 2012

Hello,

Thanks for the quick answer.

If this is what you meant, I dont see any red squares in robohelp when I edit my topics.

Cheers,

Thibault

RoboColum_n_
RoboColum_n_
Legend
October 19, 2012

I finally made it to the previous version, cutting off my internet connection.

It doesn't fix the problem... and thats somewhat a good thing because we cant just call our customers worldwide and ask them to go back to a previous flash player version.

Robocolum(n) spoke about the XPJ file. Do you think that it might come from this file?


Whilst I'm not denying that you had issues when you both used to publish, you shouldn't have been having these issues. I am tempted to ask you (not your colleague) to publish the output. Then tell me if you or your colleague have any issue. Make sure you have a backup first just in case. I am just wondering now whether location is an issue here. Is your colleaque located with you or in some other part of this vast place we call our world?

BTW I mentioned the XPJ file as a way to identify whether someone else was editing the RH project. We haven't entirely discounted source control as the cause of this issue but I doubt the XPL file is at the centre of it.

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