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A
Anonymous
October 18, 2012
Question

Stack overflow at line: 1792 or 1788 when using the search function

  • October 18, 2012
  • 1 reply
  • 7510 views

Hello everyone,

My name is Thibault. I am a technical communications specialist. I've been using Robohelp html for a couple of years.

I am working on the user guide of the software application developed where I work.

This is a HUGE project, more than 6500 pages.

We're two technical writers on this project. (This is an inportant detail since my colleague doesn't get the problem).

I need your help because I have been having an annoying issue over the last couple of days.

After the project is generated, I open it in the software, clicking F1.

When I want to use the search function I have this error message displayed:

"Stack overflow at line: 1792" or "Stack overflow at line: 1788"

Do you know where this could come from?

Furthermore, I noticed that this stack overflow only occurs on some words.

I mean, it occurs for the most used words in this project.

We have customers all over the world and over the last week, we've been getting a lot of feedbacks about this error message.

I hope someone will be able to help me on this one!

Thanks in advance!

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
October 18, 2012

Hi there

When you edit topics in your project, do you see little red sqares in the content in the RoboHelp Editor?

Cheers... Rick

A
Anonymous
October 18, 2012

Hello,

Thanks for the quick answer.

If this is what you meant, I dont see any red squares in robohelp when I edit my topics.

Cheers,

Thibault

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 21, 2012

Alright, once again, thanks for your help and your time Peter.

The settings of the Sample Project:

When I want to display it in Firefox, I first get the error message telling me that Flash crashed:

Then It works but as you can see there isnt any search function.

And when I open it with IE, it displays a webhelp version of the Employee Care Sample Project:

I don't understand what is going on...


It is not opening a webhelp version, it is opening the FlashHelp but with the yellow bar that was mentioned some time back. Did you follow the link Click Here For Options? You need to enable Active X.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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