Skip to main content
Participating Frequently
August 29, 2014
Question

Still necessary for developers to delete all existing WebHelp files before updating?

  • August 29, 2014
  • 1 reply
  • 451 views

Hello,

I'm using RoboHelp version 9.02 on my Windows 7 64-bit computer to generate a WebHelp project. Years ago, I was told to always ask developers to completely clear out the existing files in the WebHelp folder (on their end) before replacing them with updated files. In other words, when I compile the WebHelp project, I typically copy the output from the generated WebHelp folder on my hard drive, store it somewhere where a developer copies it, and then they do their magic with it on their end. I've always told them to delete the contents of the existing (older version) WebHelp folder on their end before copying in my new files. Does anyone know if this is still necessary?

I'm working with a different developer now and he just copies and pastes my newly generated files into his existing folder (without removing prior contents). Can this cause issues?

Thanks for your help.

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
August 29, 2014

If you don’t clear it out, then you’re going to be left with orphaned files if you’ve made a change in your current project & got rid of some topics. It’s always safer to wipe & then copy, especially if you don’t pay attention to names & date stamps on files.

Participating Frequently
August 29, 2014

Thank you. That seems like a cleaner approach to me, too.

Captiv8r
Legend
August 29, 2014

Hi there

Aside from the fact that there may be a bit of unwanted clutter on the server, there should be no operational issue whatsoever that you find with the developer just copying over the files.

While I do agree it will appear "cleaner", it's not going to harm anything. And really, if that's the case, I'd probably advise you to avoid any confrontations over it. If it makes him or her happier to just copy the files over, go with the flow and allow it. You never will know how that simple action may "grease the wheels" for future interactions where you need the support of the developer!

Cheers... Rick