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A
Anonymous
October 18, 2012
Question

Strange characters displayed when the project is generated

  • October 18, 2012
  • 1 reply
  • 2545 views

Dear all,

I need your help.

I'm using Robohelp to manage a big user guide for a software application.

When I generate the project, Robohelp randomly creates topics with strange/wrong characters instead of producing the real page.

This is very random because it happens very often but it never happens on the same topics.

Below, you find an example of the characters generated by Robohelp.

‰Û÷-þŸòËCÇ”Ä2» ¸qCþåA¨ñ®ú?t_ :1v!* «8"AÚ°·úûDµ¬Ë@  eP ¯S~‚zìòa  &#157;à๠ j­ ˜‰cÏ&#129;Ô óž¾ª&#129;$G N p)&#141;vG ÑcÜ ÎtI¡&#127;¨ï4ÁÓìO Hòm 5,6¦ZOÝ&#127;<�î}·²pê™zµ[Δa¯á£ÈÝ¡» ··¦žfy×øé'f &  "²šQRœ¼ &#127;õ)ÍJJµ¿8[‰ í'&#144;lkŸðA#&#144;  qhÅ`b|Íï‰Aº ÷&#127;r†š3%îÀ   )’>è¯ ,fÿ4èJ ÊäGî"œo&#157;_ áª}òчaK     P<{$!Þâs&E'Fµ½ áV ê·´sÆ@aMÊŒÓ:¨/‡¡Kúã†Ø–§>ûåuû î‚}q~ ž³N{ ('— Ñ[!f ôùBC ?¨Jz Õ² NÕy? ¡‡Š/ GÁPJs ç Ç…&#143;Õ5«ÇÐ8  …˜.ÏŒSD¥&#141;< èHD;]ëÙ-ú½{â0½¿êÖ9dϲ§&#129; &#143;¯îhjDЦ¶ EY…ã}aØàˆÒ&#141;9C&#144;3Ê 

Have you ever get such a bug?

Do you know how to deal with it?

Thanks in advance for any type of answer.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 18, 2012

New one on me and I've been around the block a few more times than I care to remember.

You give us nothing to go on. What version of RoboHelp? What type of help are you creating? Please see http://forums.adobe.com/thread/467760?tstart=0 and then post back with some information to get us started on helping you.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
October 18, 2012

Alright. Excuse me sir for this, and thank you for the quick answer.

I'm working with Robohelp HTML v9 and our user guide is generated as Primary layout (flash help).

These information also works for the other topic I created this morning:

Stack overflow at line: 1792 or 1788 when using the search function.

Thanks

A
Anonymous
October 31, 2012

Hello guys,

I am coming back at you.

I've been generating my output files locally for a week, and I firstly thought that it fixed the problem. But actually, I still find corrupted files everyday.

I'm almost 100% sure that the problem comes from SVN. It always happens on files that I've just updated.

I know that I should try to contact the SVN support rather than you but I'm sure that you can guide me and give me some precious advices on this one

Do you have any ideas about something I should change in the files or in the RoboHelp settings or in SVN to fix my problem?

Thanks again to all of you for any further help.


Does anyone know how to help me?

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