Skip to main content
Known Participant
December 4, 2009
Question

Substring is killing Search in one RH8 project

  • December 4, 2009
  • 1 reply
  • 963 views

Here's a new one:  When I select the "Enable Substring Search" option in WebHelp, the published version Search is inoperable.  That is, the Search looks OK, but never produces results.  Any recommendations on how to fix this issue?

While I'm on the subject of Search, I recently performed a search that produced for me a link to a document that was used in the days of yore.  I have no clue where WebHelp is pulling this document from, therefore I have no clue how to remove it from the Search.

Did I mention we just upgraded to RH8 from RH7 this week?

Any help is greatly appreciated.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
December 4, 2009

You mentioned the version in the heading but not whether you have applied the patches. Try that first.


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Known Participant
December 4, 2009

Patches?  Where are these?  I'm assuming this is something our IT area will need to handle.  Thanks!

Known Participant
December 8, 2009

It has to show somewhere in Project Manager. A baggage file maybe?


See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge


Thank you, I was able to find it there.