Synchronize Table of Contents Automatically not expanding TOC tree

Forum|Forum|13 years ago
September 21, 2012
1 reply
1388 views

Users tell me that some years ago context-sensitive help would expand the TOC tree and select the target topic. Current behavior (RH9) is the "book" is selected but not expanded.

Is there some way to get the old behavior back?

WebHelp

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Captiv8r

Legend

Sorry, but my crystal ball is on the fritz and my psychic skills are sub-par.

One might assume you are referring to WebHelp as the issue was posted in the WebHelp forum category. But what version of RoboHelp is being used please?

Generally speaking, if this is WebHelp, there is an option in the Single Source Layout recipe that governs TOC Synchronization. Exactly where will depend on the version of RoboHelp being used.

Cheers... Rick

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R

rlauristonAuthor

Inspiring

Like I said, RH9. WebHelp Settings > Navigation > Synchronize Table of Contents is enabled and set to Automatically. The correct "book" is selected in the tree but the tree is not expanded, same behavior in Firefox, Chrome, and IE.

R

rlauristonAuthor

Inspiring

Does it mysteriously begin working after you have had it open for a while?

I ask, because the default setting for WebHelp is that the navigational elements are broken into smaller chunks during the generation process. And it's not uncommon for the TOC to fail synchronization early when opening the help but begin working later.

To change that behavior, one needs to enable the speed setting of "Local PC or Intranet" as shown below.

*NOTE: Click the image below for larger and clearer view.

This causes the TOC, Index, Glossary and Search to be contained in larger single files. The trade-off is that it takes longer for the TOC, Index, Glossary and Search to appear, but the TOC synchronization typically then works.