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twxrx
Known Participant
April 26, 2012
Question

synonyms with multiple words (acronyms)

  • April 26, 2012
  • 2 replies
  • 2298 views

OK, any tech writer knows that some organizations wouldn't be what they are without seven million acronyms.

I want to set up my synonym lists so that if a user searches for, say,  "BB," they will get "Berry Burst," too.

But the synonym list will only allow BB to equal one other word. Any recommendations for other ways to do this? The keywords seem cumbersome

    This topic has been closed for replies.

    2 replies

    Captiv8r
    Captiv8r
    Legend
    April 26, 2012

    Hi there

    You are quite nicely illustrating why an Index is much preferred over a Search.

    In the Index, you add the term BB and you are able to point to topics that list Berry Blast or whatever you like.

    However, I totally agree with my esteemed colleague Peter in that you really should consider adding your concerns to the Wish Form so the developers are aware of the need or desire to accomplish what you are wanting to accomplish.

    Cheers... Rick

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    T
    twxrxAuthor
    Known Participant
    April 26, 2012

    Thinking on what you say about index vs. search, Rick....

    Even if RH had a fab search engine and put it in tomorrow, it would not change the fact that RH users would want to optimize it. This means that the effort to define keywords is never wasted.

    T
    twxrxAuthor
    Known Participant
    April 30, 2012

    I took this up with ZoomSearch and they confirmed there are difficulties with phrase synonyms but they continue to look at it.

    They also mentioned a feature they do have. "They could consider using Recommended Links, which DO work for phrases. So that you can have both "BB" and "Berry Burst" bring up a recommended link to the Berry Burst page for example."

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge


    Thanks for the effort. I will be looking into this integration possibility.

    The synonym feature in RH is weak.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 26, 2012

    Please see the Sticky Topic Before You Post and note the section Include the Edition and Version.

    I just tested in RoboHelp 9. I was able to duplicate both Words and Synonyms.

    As a user a duplicated synonym could be confusing as the results will be for both words.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 26, 2012

    A bit more testing shows the problem is with two character words.

    The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

    http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    T
    twxrxAuthor
    Known Participant
    April 26, 2012

    Exactly. Any way around this? I know it sounds as if it'd be confusing to users, but unfortunately we have eight million ways to refer to the same thing.

    I am trying to figure out a strategy....

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