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Inspiring
May 5, 2016
Question

Table of Contents not displaying in IE for Merged Projects in RoboHelp 11

  • May 5, 2016
  • 1 reply
  • 3113 views

I have created merged projects in RoboHelp 11. The table of contents and the Start page display OK in Firefox and Chrome, but in Internet Explorer version 11, the table of contents does not display, and the message "Internet Explorer restricted this webpage from running scripts or Active X controls" is shown. Clicking "Allow blocked content" enables the Start page to be displayed, but the table of contents is not shown. If you refresh the page in Internet Explorer, everything is displayed without any problems. Can anyone suggest a fix for this please? Is it possible to refresh the page automatically perhaps? Thanks for any suggestions.

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
May 5, 2016

You’ll need to get patched up to get the fixes for browser security issues for IE11 and Edge (& FF too). See Willam’s site - https://www.wvanweelden.eu/articles/robohelp-patches-and-updates

MDennettiAuthor
Inspiring
May 5, 2016

Thanks. I installed patch 11.0.4 but it has not fixed the problem with the TOC not displaying. Do you suggest installing any of the other updates? I could not see anything relating to this problem for RoboHelp 11.

Peter Grainge
Community Expert
Community Expert
May 9, 2016

Hi, is this screen shot OK?


Am I right in thinking this is a dummy project set up for test purposes? If it is or you can nonetheless share it, I will take a look.

See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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